Terms & Conditions
These Terms and Conditions ("Terms") govern your use of Betti Casino's online gaming platform, including the website and mobile application (collectively, the "Platform"). By registering an account or accessing the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms.
Acceptance of the Terms
- These Terms constitute a legally binding agreement between you and Sefiarray B.V., the operator of the Platform (the "Operator").
- By registering an account or accessing the Platform, you confirm that you are at least 18 years old and have reached the age of majority in your jurisdiction.
- If you do not agree to these Terms, please do not register for an account or use the Platform.
Eligibility Requirements
- To access and use the Platform, you must be a resident of a country where online gaming is permitted by law.
- You may only register one account per person, family, household address, email address, phone number, credit card number, and IP address.
- If we reasonably believe that multiple accounts have been opened using the same information or with an intention to deceive, we reserve the right to close such accounts.
Minimum Age Requirements
- You must be at least 18 years old to register for an account and access the Platform, unless a higher minimum age is required by law in your jurisdiction.
- We may request proof of age from you if necessary.
Geographic Restrictions
- The Operator operates under licenses issued by the UK Gambling Commission (the "UKGC").
- Access to certain features or services on the Platform may be restricted based on your location.
- It is your responsibility to ensure that online gaming activities comply with laws and regulations in your jurisdiction.
Account Registration Rules
- To register for an account, you must provide accurate information about yourself.
- You are responsible for maintaining the confidentiality of your login credentials and password.
- You may not allow others to use your account or access the Platform on your behalf.
- If we reasonably believe that someone other than you is using your account, we reserve the right to close such account.
One-Account-Per-User Policies
- Each user may only hold one account at a time.
- You must not attempt to open multiple accounts in the name of another person or with an intention to deceive.
- If we reasonably believe that you have opened multiple accounts, we reserve the right to close such accounts.
Identity Verification and KYC
- To comply with anti-money laundering regulations and other laws, we may request from time to time documentation verifying your identity (such as a passport or driving license).
- You are responsible for providing accurate information when requested.
- We will use reasonable efforts to verify the accuracy of such information.
Account Accuracy Obligations
- You must ensure that all details on your account, including your name and address, are up-to-date and accurate.
- If you change any of these details, please inform us immediately.
- If we reasonably believe that any of this information is inaccurate or incomplete, we reserve the right to close such account.
Account Security Responsibilities
- You must not attempt to hack into or compromise the security of another user's account or access our systems using someone else's credentials.
- We may use reasonable measures to verify your identity when accessing the Platform remotely.
- If you experience any security issues with your account, please inform us immediately.
Login Credentials and Password Protection
- You are responsible for maintaining confidentiality of your login credentials (username/password) and not disclosing these details to anyone else.
- We recommend changing your password regularly.
- If we reasonably believe that someone other than you is accessing the Platform using your credentials, we reserve the right to close such account.
Restricted Behaviour and Prohibited Activities
- You must comply with our rules for online gaming activities at all times.
- You may not attempt to influence or manipulate the outcome of any game on the Platform.
- We will investigate and take action if necessary when any suspected prohibited activity comes to our attention.
Bonus and Promotion Rules
- Bonuses offered by us are subject to specific terms and conditions which can be found within each promotional offer.
- You must meet all eligibility criteria for a bonus in order to claim it, as specified in the relevant promotion rules.
- Bonus money is non-cashable unless otherwise stated.
Wagering and Gameplay Conditions
- To avoid account restrictions or closure, you must not exceed maximum bets on any individual game (as advised by us).
- We may set specific wager limits to protect your gaming experience.
- You agree that we can apply reasonable measures to enforce these conditions, including delaying payment of winnings.
Bonus Abuse Prevention
- You may not use multiple accounts or other tactics to take advantage of our bonuses.
- If we reasonably believe that a bonus has been abused, we reserve the right to void such bonus and any winnings associated with it.
- We will investigate suspected bonus abuse in accordance with these Terms.
Deposits and Withdrawals
- When making deposits or withdrawals, you must ensure that all details (e.g., account name, address) match exactly those held on your Betti Casino account.
- You agree to comply with any reasonable deposit limits set for your protection.
- If we reasonably believe someone else is attempting to access or make payments from your account without permission, please inform us immediately.
Verification Before Withdrawals
- In order to ensure security and anti-money laundering compliance, you may be required to verify the identity of an account owner before making withdrawals.
- We will use reasonable means to verify your ID if necessary.
- If we reasonably believe that a withdrawal request is suspicious or associated with malicious activity, we reserve the right to delay processing such payment.
Processing and Review Procedures
- Withdrawals may be delayed if required for security reasons, investigation into suspected prohibited activities, or any other reason as determined by us at our discretion.
- We will process your winnings in accordance with applicable laws and regulations.
- Any disputes arising from these Terms must be resolved according to our internal dispute resolution policies.
Responsible Gaming Expectations
- Online gaming should not cause financial difficulties for you.
- You may set self-imposed limits or restrictions on the Platform regarding deposits, losses, etc., as specified within 'Tools' and 'Account Restrictions'.
- We are committed to protecting vulnerable users of our services; however, please report any issue affecting your game experience promptly.
Self-Exclusion and Account Restrictions
- You can self-exclude yourself from gaming on the Platform by selecting 'Account Restriction/Deposit Limit/Ban Me' or contact our customer support team for more assistance.
- Upon completion of such period, you will be allowed back onto Betti Casino subject to usual account registration guidelines if desired.
Game Fairness and RNG Systems
- Our games are designed to operate fairly according to the standard Random Number Generator (RNG) systems used across our game selection.
- If any anomalies occur with a particular game or RNG system, we reserve the right to modify the rules in question temporarily until resolved.
Technical Interruptions or Voided Gameplay
- We cannot guarantee that the Platform will be accessible at all times due to technical issues (e.g., server downtime).
- In such cases, any gameplay stopped during this time may be voidable.
- Any disputes arising from these events shall follow our internal dispute resolution policies.
Suspension or Closure of Accounts
- We reserve the right to suspend your account at our discretion if necessary due to suspected abuse or prohibited activities (as described in section 13).
- If we close an account, all outstanding balances will be paid as per these Terms and applicable laws.
- You can always contact support to have any issues resolved with regards to this.
Intellectual Property and Platform Ownership
- The Operator owns the rights to its intellectual property (IP), including but not limited to software, games, graphics, trademarks, logos, service marks, copyrights and domain names.
- Use of our IP by you does not imply assignment or license from us; further permissions must be obtained.
Limitation of Liability
- The Operator shall not be liable for any direct loss (including but not limited to lost profits) arising out of these Terms unless caused directly by our negligence, willful default, breach of contract, or failure in fulfilling obligations under law.
- In no event shall the liability exceed the amount deposited/lost during gaming activities at Betti Casino.
Modification of Terms
- We may modify or update these Terms from time to time with reasonable prior notice (in some cases).
- If you continue using our services after receiving notification about changes, it implies acceptance of amended Terms.
- Any future changes will comply with the current applicable laws in place at that time.
Contact or Support Guidance
- For any queries regarding these terms, please feel free to contact our customer support team via email/chat or other specified channels provided on our website/applications.
- You agree to report any concerns promptly so we can resolve disputes and ensure fair gaming practices are maintained across the Platform.
Applicable Licensing or Regulatory Oversight
- Betti Casino operates under licenses issued by regulatory bodies (e.g., UKGC).
- We comply with current laws governing online gambling within jurisdictions where our services may be accessed.
- Your access to the Platform does not exempt you from adhering strictly to any regulations applicable in your region of residence.
By registering an account or accessing the Platform, you confirm that you have read and understood these Terms and Conditions as stated above. We will make every reasonable effort to ensure compliance with laws governing our services while providing users a fair gaming experience.